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How is the
AG-100 connected, via what kind of cable? What is the length of the
cable?
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The AG-100 connect
to WSG-5000 via RS-232 cable , the maximum distance is 15 meter.
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Does WSG-5000
able to track account usage and total accounts set up?
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You
can monitor account creating and account usage status by WSG-5000's
web management interface. Moreover you can establish a syslog server
on your network or Internet, the WSG-5000 will send that information
to syslog server , that feature can provide centralize monitoring.
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For the user
authentication, can you hard code users into the system for repeated
use, or does it only generate users and passwords on the fly for one
time use?
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|
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The WSG-5000
only support "Time to Finish" billing base doesn't support "Accumulate"
billing. That said, the account that generate from WSG-5000, is
for one time use only.
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Is it possible
to allow cards printed at one location to be used at other locations?
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|
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The WSG-5000
can't support account roaming, the account only support use at own
location.
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How many different
time setups can you create, ex 30 minutes, 1 hour of time to be purchased?
How is the account printer connected to the controller?
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|
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Basically, WSG-5000
support 4 billing profile, you can define these billing profile
on WSG-5000's web management interface. If you used AG-100(WSG-5000's
proprietary printer) to create account, the AG-100 only support
first billing profile ,because AG-100 only has one button. But AG-100
also support press button continuously, if you press button twice
AG-100 will create a two unit account. For example, if you setup
one unit is 30 minutes(First billing profile), when you continuous
press AG-100's button twice the AG-100 will create 1 hour account.
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|
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We have to
try to connect an IP printer behind a LAN plug and try to print to
it with microsoft print installer. But it not work!
|
|
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Basically, the
LAN segment of WSG has VLAN feature, therefore the printer should
be not work
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Can two of
your wireless APs be set up as a point to point link?
|
|
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I am sorry,
WSG doesn't support set up to point to point link
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Can I monitor
usage from remote? Know how much the hotel is printing?
|
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Of course, the
WSG-5000 has account activity log. You also can export account log
to a TXT file!
|
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Is there any
AG-100 printer drivers for Windows?
|
|
|
I am sorry ,
the AG-100 is proprietary printer. It's only work with WSG-5000.
Therefore, there is no driver for PC!
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With the 5000
can I create a prepid card for 365 days? If the 5000 powers down will
they just have to reenter the same user and pass again?
|
|
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The WSG-5000
can support maximum 999 days account. And the account is storing
in flash , therefore one if the WSG-5000 power cycle , the account
will not be erase!
|
| 11. |
Is it possible
to use while PPPoE such special characters like # ?
|
|
The WSG's PPPoE
username & password maximum length is 80 characters , and WSG can
support any special characters in PPPoE username !
|
| 12. |
How about
the wireless transmission power of the WSG-5000?
|
|
The wireless
transmission power of the WSG-5000 is 63mW
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| 13. |
How about
the wireless receivers sensibility of the WSG-5000?
|
|
The Receiver
Sensitivity is -80dBm!
|
| 14. |
My PC setup
with a Static IP address, it is different subnet with the product's
LAN site. Can I access to internet without changing my IP configuration?
|
|
Yes, your PC
can access to the internet with the exsiting IP configuration.
|
| 15. |
I setup my
PC a Static IP address which different subnet with the product's LAN
site, but my pc can not access to internet.
|
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If you only
setup an IP address but leave the others network parameter like
Subnet Mask, Gateway and DNS IP address in blank, your PC can not
access to internet via our product. Our products support Any IP
address, Any Subnet Mask, Any Gateway IP address and Any DNS IP
address, but it can not support a client PC wihtout IP address,
Subnet Mask, Gateway and DNS IP address.
|
| 16. |
The existing
DNS IP address of my PC is a private IP, do I need to change it?
|
| |
No,
our products will re-direct the DNS packet to the real DNS.
|
| 17. |
My browser have http
proxy server setup, do I need to disable it? |
| |
No, our products can handle
http proxy packet, therefore you no need to disable the proxy setup
on your browser .
|
| 18. |
My browser's existing
http proxy setup is a private IP, do I need to change it? |
| |
No, our products can handle any http
Proxy IP address.
|
| 19. |
My browser's existing
proxy setup is a Domain Name, which only can be resolve in my private
network, do I need to change it? |
| |
No, our product can handle
any Domain Name setting. |
| 20. |
Initially, my browser have http proxy server setup and I was able to access to Internet via the product, but then I disable the proxy setting, I can not web surfing anymore. |
| |
Our product do not support application like this. This case normally happened when engineer evaluating our product, however in real site application, user seldom change their existing configuration. |
| 21. |
My browser have http proxy server setup, but I can not access to the WEB configuration page in the product. |
| |
Please disable your browser proxy setting when you want to access to the WEB configuration page in the product. |
| 22. |
To prevent unknow people to access to the product's WEB configuration Page, what can I setup on the product. |
| |
You can change the default WEB Server port 80 to 8010~8060. For ISS4000, WSG4000, WSG5000 ,in addition , you could assign an Authorized IP address for your Remote PC. Only Authorized IP address can access to the WEB configuration page. |
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